Professional Conduct & Customer Protection

Reader Standards & Safeguards

Learn how reader profiles, transparent prices, privacy safeguards, and conduct expectations are intended to support respectful consultations. We do not publish unverified acceptance rates or claim independent testing of every applicant.

“Intuitive readings should never be left to guesswork, generic advice, or emotional vulnerability.”

Ancient Oracle sets conduct expectations for participating readers and gives customers information to choose whom to consult. A spiritual reading is an individual service, not a guaranteed result or a substitute for professional medical, legal, or financial advice. The platform's launch testing and reader application checks are separate from claims about a reader's intuitive abilities.

Five Reader-Service Commitments

Principle I

Reader Profile & Account Information

Readers create accounts with contact information, their public reader name, chosen services, and prices. Account approval and safety settings are managed in the reader system. We do not represent every reader as having passed a criminal background check or independent credentials review.

Principle II

Platform-Mediated Communication

The service is designed to connect customers and readers through its platform instead of sharing personal telephone numbers. Connection, routing, and payment safeguards must be tested before live paid calls are enabled. We do not claim to have completed blind reading tests for every applicant.

Principle III

Reader Conduct Requirements

Reader conduct rules prohibit coercion, harassment, fear-based upselling, off-platform contact and payments, and misleading medical or financial claims. Customers can report suspected violations for review, and the platform can restrict or suspend accounts when warranted.

Principle IV

Clear Rates & Session Availability

Each reader sets a phone rate and may offer a separate text service. Reader cards should distinguish available services from unavailable ones. Call billing is designed to use actual connected time, with phone and payment functionality subject to system readiness checks.

Principle V

Feedback & Policy Review

Reader conduct concerns can be reported for administrative review. The platform includes safety controls and reader status management, but these should not be mistaken for a guarantee of continuous human monitoring or unannounced reading audits.

Privacy & Responsible Recordkeeping

Ancient Oracle aims to keep direct contact and payment information away from public reader profiles and uses platform-mediated communications. Limited short safety-related audio evidence may be retained when required for policy enforcement and where lawful. Please review the Privacy Policy for details.